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OutBound Training Programmes
Should you shield the canyons from the windstorms you would never see the true beauty of their cravings. –
Elisabeth Kubler Ross
Consultative Selling
Largely for B2B Sales Organisations
Possible Focus Areas:
Simple and Complex Sale
Buying Influencers
Effective Sales Communication
Negotiation
Customer Service
For Service Sector and Manufacturing /Product Organisations
Possible Focus Areas:
Service Orientation
Characteristics of Service
Understand customer expectations
Complaint Handling
Presentation Skills
For all Managers and Leaders
Possible Focus Areas:
Building comfort with Presenting
Maintaining audience interest
Body Language
Visual Aids
Handling Questions
Communication Skills
For all levels up to Middle Management
Possible Focus Areas:
Leadership capUnderstand Effective communication and its processabilities
Verbal, non-verbal and written
Listening
Few more
Classroom
modules and
engagements...
Few more
modules...
B2C – Retail Selling
Decision Making
Time Management
Conflict Management
Building Financial Acumen
360 degree Feedbacks
Inventory Based Programmes